Access to our market-leading claims service*

We hope you never have to make a home insurance claim. But, if you do, you can rest assured that you’ll have a dedicated UK based claims advisor 24/7, like Molly, who’s here to help when you need it most – from start to finish.

Caring about you and what you need is our top priority, whether it's finding a replacement for a sentimental piece of jewellery or alternative accommodation if there’s a fire or flood at home – you can rest assured and enjoy peace of mind.

A welcome door mat by an open door next to a pair of red wellies

Aside from our excellent claims service, our home insurance also includes:

  • Accidental damage cover to laptops, tablets, computers, audio equipment and TVs included as standard
  • Trace and access cover – up to £5,000 to find a leak, including the cost of repairs to walls, floors or ceilings
Living room

*Read the terms and conditions

Terms and conditions apply to all policy benefits. 

*Household claims service, provided by Ageas Insurance Limited, has been awarded ServiceMark accreditation from the Institute of Customer Service by measuring up to the Institute’s customer service standards and demonstrating on-going commitment to customer service excellence.