Financial & affordability worries support
How we can help
With households across the UK facing increasing pressures with day-to-day bills and expenses, we understand that it can become overwhelming.
From mounting debt and staying on top of repayments to a change in circumstances from a break-up or redundancy, there are many factors that can cause money worries.
Whatever the reason, we’re here to help support you to get the help you need and get back on top of things.
If you’re finding it hard to make day-to-day payments, please tell us as soon as you can. We’re here to help and can also guide you to the additional support that’s available.
Are You Facing Financial Difficulty? Let’s Review Your Insurance Options
We understand that life can bring challenges and is different for everyone. If you’re struggling to keep up with payments or finding things challenging, here are some questions you may want to ask yourself to ensure your policy and premium is right for you:
- Are you able to make your monthly payments on time?
- Do your monthly Direct Debit dates work for you?
- Does your policy still meet your needs?
- Can we make any changes to your policy to help reduce your payments?
- Does your excess still make financial sense?
If you answered ‘no’ to any of these questions, please contact us. We’re here to support you as best we can.
You can also receive free and independent debt advice from charities including Money Helper, to make it easier for you to find the right help. See our list of charities and organisations who can help.
Visit the help hub:
Get help with car payment questions
Get help with home payment questions
Please note, this page is written to address people who are worried about their personal finances.
