Money worries

How we can help

With households across the UK facing increasing pressures with day-to-day bills and expenses, we understand that it can become overwhelming.

We’re here to help support you and your finances.

With the rising cost of food, energy and living, many of us are feeling the pinch. From mounting debt and staying on top of repayments to a change in circumstances from a break-up or redundancy, there are many factors that can cause money worries.

Whatever the reason, we’re here to help support you to help you get back on top of things.

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Talk to us

We understand that life can bring challenges and is different for everyone. If you’re struggling to keep up with payments, or finding things challenging, we’re here to support you as best we can.

If you’d like to speak to us
Our virtual assistant can answer many frequently asked questions, put you in touch with a member of our Live Chat team and tell you how to reach us out of hours.

You can call us on 0345 165 5773. Our Live Chat and Call Centre teams are available Monday to Friday 8.30-6pm and Saturday 8.30-4pm.

Third party charity support

Where else can I get help?

If you need additional help or support with your health, wellbeing, or finances, you don’t have to face anything alone. There are numerous charities and organisations you can reach out to.

Where else can I get help?

Need more help?

Accessibility

We want to communicate with you in a way that works for you and can adapt our services and documentation to suit your needs.

Health and wellbeing

Many of us will experience mental or physical health difficulties at some point in our lives, which can sometimes make it difficult to deal with daily tasks and financial matters.

Life events

If you’re dealing with redundancy, bereavement or loss of capacity, we’re here to support you through whatever life throws at you.

Money worries

Whether you’re facing rising bills or are concerned about covering the costs of your outgoings, you’re not alone. We may be able to help make your insurance affordable and flexible; we can also guide you to additional support.