Life events

How we can help


Life sometimes throws things at you unexpectedly. But it’s important to know you don’t have to face them alone.

Here are a few ways in which Rias can help to try and make it a little easier.

While we can plan for many of life’s milestones, there are still events which occur that are beyond our control. We’re here for you when big changes happen – whether for better or for worse.

Close up of couple holding hands, with wedding rings

  • Bereavement 

    Losing a loved one is never easy. We can offer you support and point you to guidance during times of loss. 
    Find out more about Bereavement.

  • Power of Attorney 

    Whether you need help managing your affairs, or you know someone who does, discover how to share access to your insurance policies. 
    Find out more about Power of Attorney.

  • Serious or terminal illness

    If you, a loved one or someone you care for has been diagnosed with a serious illness, we know how challenging this can be.
    Find out how we can help with serious illness

  • Redundancy 

    Losing your job can be difficult not only for your finances, but also your mental wellbeing. If you’ve been made redundant, we can help you navigate this time of uncertainty.

Visit the help hub:

Get help with car payment questions
Get help with home payment questions

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Talk to us

We understand that life can bring challenges and is different for everyone. If you’re struggling to keep up with payments, or finding things challenging, we’re here to support you as best we can.

If you’d like to speak to us
Our virtual assistant can answer many frequently asked questions, put you in touch with a member of our Live Chat team and tell you how to reach us out of hours.

You can call us on 0345 165 5773. Our Live Chat and Call Centre teams are available Monday to Friday 8.30-6pm and Saturday 8.30-4pm.

Third party charity support

Where else can I get help?

If you need additional help or support with your health, wellbeing, or finances, you don’t have to face anything alone. There are numerous charities and organisations you can reach out to.

Where else can I get help?

Need more help?

Accessibility

We want to communicate with you in a way that works for you and can adapt our services and documentation to suit your needs.

Health and wellbeing

Many of us will experience mental or physical health difficulties at some point in our lives, which can sometimes make it difficult to deal with daily tasks and financial matters.

Life events

If you’re dealing with redundancy, bereavement or loss of capacity, we’re here to support you through whatever life throws at you.

Money worries

Whether you’re facing rising bills or are concerned about covering the costs of your outgoings, you’re not alone. We may be able to help make your insurance affordable and flexible; we can also guide you to additional support.