Supporting all customers

Elderly woman with carer

Dementia & Alzheimer support

How we can help

If you or a loved one have been diagnosed with dementia or Alzheimer’s, it may seem overwhelming, and we understand how challenging it can be. You might be thinking about allowing a family member or loved one to act on your behalf.

We’d like to offer you help and support in any way we can.

Find out more about Power of Attorney 

 

Please note, this page is written to address people who have been diagnosed with dementia or Alzheimer’s. However, it may also be helpful for family, friends, colleagues, or those close to someone with a dementia or Alzheimer’s diagnosis.

get in touch

Get in touch

We want to support you as best we can to make managing the daily tasks as easy as possible, use our virtual assistant to get in touch with a member of our Live Chat team. If you'd rather hear a friendly voice, please call us on 0345 165 5773. Lines are open: Mon-Fri 8.30am-6pm and Sat 8.30am-4pm.

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Third party charity support

Where else can I get help?

If you need additional help or support with your health, wellbeing, or finances, you don’t have to face anything alone. There are numerous charities and organisations you can reach out to.

Where else can I get help?

Need more help?

Yoga

Health and wellbeing

We know life isn’t always that straightforward, but you don’t have to navigate the ups and downs alone.

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Accessibility

We want our service to be accessible and easy to use for everybody and can tailor our service to suit you.

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Bubbles

Life events

Life sometimes throws things at you unexpectedly. But it’s important to know you don’t have to face them alone.

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Money Worries

Whether you’re facing rising bills or are concerned about covering the costs of your outgoings, you’re not alone.

Find out more