Make a claim from outside the UK
If you are abroad and need urgent assistance, please contact the Medical Assistance Service on this number.
Lines are open: 24 hours, 7 days a week
Register a claim
If you need to register a new claim, it's quick and easy online, through the AXA website below.
Register a claim
Discuss a claim
To discuss a claim (except under the Gadget or Financial failure section), please contact us on this number.
Lines are open: Mon-Fri 9am - 5pm
Closed: Saturday, Sunday & Bank Holidays
Discuss a claim - Gadget
To discuss a claim under the Gadget section, please contact Taurus Insurance Services Limited on this number.
Lines are open: Mon-Fri 9am - 5.30pm, including bank holidays
Closed Saturday & Sunday.
Taurus Insurance Services Limited,
Suite 2209-2217 Eurotowers, Europort Road, Gibraltar.
Email: ageas.tiga@taurus.gi
For information on how the Coronavirus (COVID-19) pandemic might affect your cover, please check our Coronavirus (COVID-19) important information page.