Claims

Please click on your insurance product below to make a claim or manage an existing claim. 

Car by rolling hills

Car claims

Including breakdown, legal expenses, key protection, replacement car and excess protection.

Couple on laptop

Home claims

Including legal protection, key protection, home protection, identity theft and home excess protection.

Couple travelling

Travel claims

Including advice on how Covid might affect your cover.

Couple sat on sofa

Other claims

Caravan, life plans and funeral plan claims.

Freeze icon

Weather hub

With the increase of extreme weather events in the UK, we're here to help you protect your home from flood, freeze and storm conditions; and offer support if your home is affected.

Get in touch

We're here to support you

If you’re finding things challenging, we have resources to help:


Policy help
 for questions and support with managing your policy.

Communication preferences to ask that we communicate with you in different formats, such as large print or braille.

Financial support if you're struggling to keep up with payments.

You can also visit our support page or chat to us anytime.