Money worries

women with a calcuator and papers

Financial & affordability worries support

How we can help

With households nationwide struggling to pay their bills, many people are understandably worried about the rising cost of living. Whether you’re facing rising bills or are concerned about paying your premiums, we may be able to help make your insurance affordable and flexible.

To regain control of your finances, it’s best to avoid defaulting on any of your arranged payments and speak to us as soon as you can. If you need help with practical money matters or personal support; whatever it is, we’re here to help you get back on track.

Please note, this page is written to address people who are worried about their personal finances. However, it may also be useful for family, friends, colleagues or those close to someone who may be experiencing financial problems.

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Talk to us

We understand that life can bring challenges and is different for everyone. If you’re struggling to keep up with payments or finding things challenging, we’re here to support you as best we can.

If you’d like to speak to us:
Our virtual assistant can answer many frequently asked questions, put you in touch with a member of our Live Chat team and tell you how to reach us out hours.

You can call us on 0345 165 5773. Our Live Chat and Call Centre teams are available Monday to Friday 8.30-6pm and Saturday 8.30-4pm.

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