Money worries

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Financial abuse

How we can help

If you’ve experienced financial, emotional or domestic abuse, it’s important to remember that you’re not alone, and that help is always available. We’d urge you to seek help as soon as possible.

You can talk to us for help and support, and we can point you in the direction of specialist organisations who can provide practical support to help you – whatever your circumstances.

Please note, this page is written addressing people who’ve been affected by financial or emotional abuse. However, it may also be useful for family, friends, colleagues or those close to someone who you know or suspect of being subject to domestic abuse.

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We understand that life can bring challenges and is different for everyone. If you’re struggling to keep up with payments or finding things challenging, we’re here to support you as best we can.

If you’d like to speak to us:
Our virtual assistant can answer many frequently asked questions, put you in touch with a member of our Live Chat team and tell you how to reach us out hours.

You can call us on 0345 165 5773. Our Live Chat and Call Centre teams are available Monday to Friday 8.30-6pm and Saturday 8.30-4pm.

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