Help and support

How can we help?

Please click on your insurance product below, so that we can give you the best possible support. 

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Car insurance

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Home insurance

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Other insurance

Travel, caravan, life plans and funeral plans.

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Need help with a claim?

Find details on how to make and manage your claim here.

Claims
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Weather Hub

With the increase of extreme weather events in the UK, we're here to help you protect your home from heat, flood, freeze and storm conditions; and offer support if your home is affected.

Visit the Weather Hub
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How we can help you

We’re here to support you as best we can.

If you’re finding things challenging, struggling to keep up with payments, or would like us to communicate with you in a different format, please visit our support page, or chat with us.

Find out how we can help

Contact Rias

We want to ensure you can quickly make any changes you need to make. Most changes can be made online via your online account and our Virtual Assistant is always available to help. Our call centre is open Monday to Friday from 08:30 - 18:00 and Saturdays from 08:30 - 16:00.

Make a complaint

We want to know if you're not happy with our service. Please get in touch and we will try to put things right for you as quickly as possible.

Make a complaint