Hello, we're Rias.
When Ageas bought us in 1997, we aimed to safeguard what matters to you with high-quality insurance and customer service. Fast forward to today, and this vision still drives us. Over 4 million customers trust Ageas to protect their cars, homes and travel adventures.
Car insurance
We provide car insurance from Ageas, one of the largest car insurers in the UK. Ageas Insurance Ltd paid 99.6% of car claims between August 2023 and July 2024.
Home insurance
Like our car insurance, our home insurance is Defaqto 5 Star rated – one of the highest levels of cover in the market.
Travel insurance
Whether you're taking a break abroad or enjoying a staycation, we have a policy for you. Find out more about our flexible travel insurance.
The great service you expect, and then some.
Rias has been offering home and car insurance for over 25 years.
Our UK-based customer service team aims to support you fast, and we have a 24-hour claims helpline ready to assist.
Here for you when it matters most.
We offer:
- Flexible cover with optional extras
- Dedicated helplines with trained support
- Friendly, expert UK-based customer service teams
- Access to our 24/7 online claims service
Managing your online account is quick, easy and secure. You can access it any time, with no admin fees to make a change online
84.6% of Rias customers surveyed** gave 4 or more out of 5 for how easy it was to use their online account.
Our online UK based claims service is always there for you, 24/7, to help you ease through the claim process.
**Based on 4349 customers surveyed between Jan and May 2024.
Awards and recognition
We want to make insurance simple and stress-free. We’re thrilled about the recognition we’ve received, here are few of the most recent Ageas awards and accreditations.
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TrustpilotRias are rated 4.1 out of 5 based on over 10k reviews |
DefaqtoRias Car and Home insurance products are Defaqto 5 Star-rated, providing one of the highest levels of cover in the market. |
Ageas has been shortlisted for more than 50 awards over the last few years.
These include winning the Personal Lines Insurer of the Year category at the Insurance Times Awards for the second consecutive year, 2023 and 2024, as well as at the British Insurance Awards in 2021, 2022 and 2023. Here are some of our most recent awards.
Insurance Times Awards 2024
For the second consecutive year, Ageas* won Gold in the 'Personal Lines Insurer of the Year' category at the Insurance Times Awards 2024.
UK Top Employer 2024
For the third consecutive year, Ageas^ is certified as a Top Employer for 2024 in the UK, for HR policies and people practices, such as Disability confidence leadership, Employee listening and Internal communications.
View more of Ageas’ award wins
British Insurance Awards 2024
In recognition of its technical capabilities and commitment to supporting customers through the increase of extreme weather events, Ageas* won the ‘Claims Initiative of the Year – Insurer’ at the British Insurance Awards 2024.
Protecting customers since 1824
Ageas live up to their 200-year history of outstanding service by constantly trying to improve. As part of Ageas, we put changes in place if we get it wrong. But we also love to hear when we get it right.
Let us know (either way) at customerrelations@rias.co.uk
Our executive team
Our CEO, Ant Middle, leads our executive team in the UK. They deliver the strategy behind our vision, including brilliant customer service and doing the right thing for our people, community and the environment.
Talking of community …
We actively support our community with four offices across England and teams around the UK engaging with local people and prioritising what matters to them.
Whether raising funds for Ageas' charity partner Air Ambulances UK, volunteering at Pride events or partnering with colleges and universities on apprenticeships, we aim to make a difference.
Going further on sustainability
We strive to reduce our carbon footprint and make our business more sustainable. It won’t be overnight, but we’re getting there.
In 2023:
- 62% of repairs that qualified used at least one green part – undamaged, quality controlled, guaranteed parts salvaged from a car to fix another
- Greenhouse gas emissions decreased by 68% compared to 2019
- Electricity use went down by 47% compared to 2019
- Commuting emissions dropped by 80% compared to 2019
Find out more in the Ageas sustainability hub
